Unexpected behaviour and unwanted failures can occur at any time during product development or in the field. PTL can provide the rapid response required to minimise the effect of such failures. Our extensive experience in product design, together with our network of specialists and analysis laboratories allows us to provide an objective assessment of the failure and a methodical approach to the solution.
PTL will normally adopt a 7 step approach to problem solving, either in its entirety, or by contributing to certain steps as required. A typical full process would involve the following: